This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

Senior Care Mall Privacy Statement


Your privacy is important to us.

The Information We Collect:

On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are: Name Address Email address Phone number

We DONT Collect: Credit/Debit Card Information  That data is collected by third party Pay Pal.

The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete an order.

Our Commitment To Data Security:

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How To Contact Us:

Should you have other questions or concerns about these privacy policies, please contact us  by sending an e-mail to admin@seniorcaremall.com.  

Senior Care Mall Copyright Statement


Copyright Notice Effective 1 Jan 2008 Copyright © www.seniorcaremall.com All aspects of this web site – design, text, graphics, applications, software, underlying source code and all other aspects – are copyright www.seniorcaremall.com and its affiliates or content and technology providers. In accessing these web pages, you agree that any downloading of content is for personal, non-commercial reference only. No part of this web site may be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission of the Website Owner. For rights clearance please contact us at admin@seniorcaremall.com

1. External Links External links may be provided for your convenience, but they are beyond the control of the Website Owner and no representation is made as to their content. Please contact us at admin@seniorcaremall.com if you would like to link to this website or would like to request a link to your website.

2. Public Forums and User Submissions Senior Care Mall LLC is not responsible for any material submitted to the public areas by you either submitted by you or any other user is not endorsed, reviewed or approved by the Website Owner.

3. Disclaimer of Liability. The Website Owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company's personal information or material and information transmitted over our system.

4. Use of the Website. The Website Owner does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than United States ). By accessing the website, you warrant and represent to the Website Owner that you are legally entitled to do so and to make use of information made available via the website.

6. Comments or Questions. If you have any questions, comments or concerns arising from the website, the privacy policy or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us at admin@seniorcaremall.com.  

 

The Malls 100% Satisfaction Gaurantee & Shipping Policy


Shipping rates are based on the weight of the items being shipped, the shipping zip code, and the method of delivery chosen. UPS Ground shipping rates will be displayed in your shopping cart as you add items.

Tracking Orders: All orders are assigned tracking numbers after they have been shipped. Your tracking number will be sent to your e-mail address on file. You can quickly track your order by clicking on the link in your e-mail.

Cancellation of Orders/Returns: Orders cannot be cancelled if they have already been allocated at the warehouse or shipped. Our standard return policy applies to all refused items. Items that are refused by the recipient will never incur a restocking fee. Shipping charges, if applied, are non-refundable for refused items or items that were incorecctly ordered through no fault of Senior Care Mall.

Backorders: Customers will be notified of items on backorder as soon as possible. Backordered items will be shipped UPS Ground separately when available, at no extra cost. We will send you an e-mail notification with your tracking number once the backordered item ships. Items on backorder can be cancelled at any time prior to shipment by contacting our customer service department at admin@seniorcaremall.com Senior Care Mall reserves the right to modify our shipping policy in the future. Any modifications will be posted on our web site for review.

The Malls 100% Satisfaction Return Policy


Your satisfaction is our primary goal at Senior Care Mall. If you are not satisfied with your purchase for any reason, we gladly accept fully refunded returns within 30 days of the invoice date (unless otherwise noted on the web site ) Please review our full return policy details below.

· Returns will be accepted within 60 days of the invoice date. 100% Satisfaction 30 Day Money Back Gaurantee on ALL items. (Except certain open/used hygiene products) · Shipping charges (if applicable) are non-refundable. · Return shipping charges are the responsiblity of the customer unless the item has received damaged or shipped in error and a replacement is being requested. · In the event that a return is accepted beyond the 30 day return period, the following restocking fees will apply: 30-120 days a 20% restocking fee.

NO RETURNS WILL BE ACCEPTED AFTER 120 DAYS

·NOTE: Item(s) received in non-resaleable condition will include an additional restocking fee depending on the condition of the item (eg. Product is damaged, shows signs of use, has been written on, has missing packaging, parts, or instructions).

Return Eligibility:

Simply call us for items to be returned we will give you an RA (Return Authorization) number. All products must be returned in their original, unmarked retail packaging, with all parts, warranty cards, and instructions. Please ship items in the original shipping container or other standard shipping box to prevent damage when shipping. If shipping the item back in the original manufacturer's retail shipping box, please use a shipping or return label and DO NOT write on the outside of the retail box.

Key Note:

Health and Safety Regulations preclude us from accepting returns on the following items: · "Opened" packages of disposable incontinence products (eg. diapers, underpads, and wipes) · "Used" or "Washed" personal textile products (eg. reusable briefs, cloth underpads, bibs, clothing, bedding, and foot pillows) · "Used" Personal Hygiene products (eg. commodes, urinals, toilet seats, and bath/shower chairs) · We cannot accept returns of "partial" cases or if any items within the case have been opened or used. Instructions for Return: Call us or email us to assist you in returning any of these items. We recommend shipping your return via UPS, FedEx, or other common courier that tracks shipments, as we cannot be responsible for lost or damaged packages. Once the item has been returned and determined to be in eligible condition, you will recieve an email confirmation that a refund has been issued to the credit card on file, less shipping and handling charges (if applicable) and any restocking fees that apply.

Thank You.

The Senior Care Mall Team